Ask for a fair settlement.
Share your loan and hardship details. We help structure a proposal to reduce interest, rollover fees and penalties.
Explore loan reliefNGuardian helps you challenge unfair loan charges, negotiate a fair settlement, and protect your peace of mind — at no cost.
Good morning, Amara
How can we help?
When fees keep rising and calls become threatening, it can feel like you are on your own. You are not. NGuardian gives you a clear, private path to document what happened and ask for a fair resolution.
Start with the support you need today. Your case details, documents and updates stay together in one secure place.
Share your loan and hardship details. We help structure a proposal to reduce interest, rollover fees and penalties.
Explore loan reliefDocument harassment, privacy breaches, hidden charges or unauthorised deductions and attach supporting evidence.
See how evidence worksAsk a general question or talk through an existing relief or complaint case in English or Nigerian Pidgin.
Meet your LawyerNo confusing hand-offs. Follow your case from the moment you submit it to the moment a repayment is confirmed.
Your money never comes to us. You repay directly in the original lender app, only after settlement terms are confirmed.
Add your loan, charges and hardship details. Evidence is optional.
Your case is reviewed and a fair repayment proposal is prepared.
Review the settlement terms in the app. Nothing moves without your acceptance.
After lender confirmation, repay in their app and upload your receipt for review.
Your uploaded images and PDFs are stored as private case evidence. They are not sent to the NGuardian Lawyer AI. Lawyer conversations use structured case text and messages only.
No condition is permanent. A clear record, a fair conversation and the right support can change what happens next.
The belief behind NGuardian
No. NGuardian does not charge customers for loan relief support, complaints or Lawyer conversations.
No. NGuardian does not collect or move your repayment. When a settlement is confirmed, you pay the lender directly in the original lender app.
No. A new complaint is received by NGuardian for internal review. The app will show you if an administrator later records a regulator submission.
No. The Lawyer receives structured case text, summaries and chat messages only — never your uploaded images or PDF evidence.
NGuardian is being prepared for Android. The first public release will bring free loan relief, consumer complaint support and Lawyer conversations into one app.